Retail & leisure design that performs.

Your physical spaces are some of your most powerful brand assets. Whether you're bringing your brand to life for the first time, refreshing an existing estate, or raising the bar across a multi-site portfolio — the opportunity is the same: spaces that genuinely perform for your customers and your business.

From insight-led concept through to delivery and rollout, you get a team that understands your brand, your customers, and what commercial success looks like in your sector. Sport, fashion and hospitality brands have trusted us to get it right for 20+ years.

Work About

Does this sound familiar?

Most clients come to us at a moment of recognition — when something has shifted and the physical space needs to catch up. The trigger is often one of these:

1.

Your brand has evolved but your retail or leisure environment hasn't kept pace

2.

Your physical spaces aren't delivering the footfall, revenue or customer experience they should

3.

You're ready to bring your brand into physical retail for the first time and need to get it right

4.

A current project has stalled, gone over budget, or lost direction — and the stakes are too high to let it fail

5.

Your internal team is stretched and doesn't have the specialist experience to manage this type of programme

6.

You need a partner who can start quickly, compress lead times, and deliver with consistency across multiple sites or regions

Get in touch

Retail & leisure design projects.

Every project starts with a clear commercial brief and ends with a space your customers want to spend time in. A selection of recent work across retail, leisure and marine — each one delivered on time, on budget, and built to perform.

See all projects

Royal Nawaab

Statement architecture meets large-scale, luxury hospitality at Royal Nawaab.

See project

Under Armour

Translating brand concept into cohesive, scalable UK retail experience.

See work

Klättermusen

Customer-driven retail blueprint reflecting minimalist, technical design and sustainability ethos.

See work

What we bring.

25

Years in business

150 +

Combined years of experience

200 +

Clients

400 +

Projects

30 +

Countries projects delivered across

20 %

Typical uplift in client performance

Trusted by leading brands across retail & hospitality

What we do.

Your physical spaces should work as hard as every other part of your brand. Whether you're bringing a retail concept to life, transforming a leisure venue, or rolling out across a multi-site estate — you need a partner who combines strategic thinking with design expertise and the delivery discipline to see it through.

Explore solutions

WDC were extremely collaborative from the start, they developed a unique and visually striking concept that does full justice to the Shackleton ethos.

Martin Brooks

Co-founder, Shackleton

Their creativity, attention to detail, and deep understanding of the cultural and emotional atmosphere we wanted to create have surpassed all expectations.

Mahboob Hussain

Founder, Royal Nawaab Restaurants

You did an excellent job on the Regatta Great Outdoors showroom… we are getting awesome feedback from our sales teams and customers alike.

Jimmy Reynolds

Brand Director, Regatta

A process built to protect your investment.

Every project — from a single store refresh to a multi-site rollout — follows the FLEX process. A methodology refined across 20+ years and 500+ projects that takes you from strategic discovery through to a physical space that performs commercially, on time and on budget.

It's designed to surface the right questions early, align your stakeholders quickly, and maintain momentum through every stage — from discovery and concept through to delivery and rollout. You get clarity at every decision point, and a team that stays accountable from brief to opening.

The result isn't just a great-looking space. It's a commercially rigorous environment your customers respond to — and one your leadership team can see the return on.

Find out more about FLEX

Responsible by design.

From concept to roll-out, we guide you to make lower-impact decisions - planning for end-of-life, highlighting better materials and vetted suppliers - so even if sustainability isn’t your biggest priority, progress toward ESG and carbon impact goals becomes built-in.

Sustainable design

Close-up of a wooden stool with a blue and gray patterned fabric cushion on top.

News & insights

View all

From anniversary wall to everyday storyteller

Customer-centric design: the value of experiencing the customer journey

Second Life Design: Designing a sustainable edge into Ellis Brigham’s new store

Frequently asked questions.

From single-store concept designs and brand refreshes to multi-site rollouts across regions, we work across the full spectrum of retail and leisure environments — including sport, fashion and outdoor retail, hotels and restaurants, hospitality venues, and marine interiors for passenger ferry and cruise operators.

Our core sectors are sport, fashion and lifestyle retail, and hospitality and leisure — including hotels, restaurants and marine environments. Clients include ASICS, Under Armour, Hoka, Carden Park Hotel, Brittany Ferries and P&O Ferries.

Clients typically see a 30% increase in footfall, a 25%+ uplift in sales revenue, and a 35% improvement in customer satisfaction scores. Our client retention rate is above 95%, which reflects the commercial outcomes we consistently deliver.

Yes — and this is one of the most rewarding types of project. If you're moving from wholesale into retail, or launching your first branded environment, the FLEX process is designed to de-risk those early decisions and ensure the first space sets the right commercial and brand foundation.

Yes. Many of our projects involve picking up a programme that has stalled, gone over budget, or lost direction. We're experienced at rapid onboarding, stakeholder alignment and compressing lead times — and we're often able to start quickly when the situation requires it.

Every project follows our FLEX process — a five-stage methodology covering Discover, Design, Develop, Deliver and Drive. It's designed to surface the right questions early, build stakeholder alignment, and maintain momentum from brief to opening. We offer a discounted discovery workshop as a low-commitment starting point for clients who want to scope a project before committing to a full engagement.

Let's talk.

Not sure exactly what you need yet? That's fine - most good conversations start that way. Tell us where you are and what feels like it needs to change, and we'll help you work out the best way forward.

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